Tiling News

The latest news for tilers and the tiling industry


January 29, 2007

Thank You Pitt

Filed under: Tiling courses — admin2 @ 10:20 pm

Hello All

Just a quick update to anyone who’s replied to any of my posts.

After numerous questions and quizzing, I decide the best thing to do was to visit PITT themselves, so this afternoon I drove for an hour to see them.

When I arrived, I was greeted at the door, and offered coffee  now that doesn’t happen when I go shopping 

I was greeted by Phil ( hello mate ) and taken into the treasure trove that is PITT’s stock warehouse
With no idea of what I actually wanted to buy, I spent the next 2 hours been talked through everything from which product, to how to apply it.
Phil helped me work out everything, except how to get my credit card out  at no point was anything pushed on me, unlike others who want to sell to you and make you dissapear, I asked about certain buying certain items, and he told me I wouldn’t need them, now any sales manager would S**T at that, push your ware on to the punter, but it was quite the opposite and it works, I came away with everything I needed to do the job, no silly extras or gimmicks, and I felt like I’d been truly looked after.

I know it always seem’s a bit dubious when you read posts like this, you tend to think it’s a relative or friend just helping to plug the site.
I can assure you 100% I have no affiliation with PITT, but what I can assure you is, that after just one visit it’s evident that this is a true proffesional business in every sense of the word.

I would expect this kind of service buying a million pound house…….not a £10 bag of grout, it’s so nice to be made welcome.

Paul…. You have truly set up a company that offers everything that a customer expects to receive, your staff are both polite and friendly and are clearly knowledgeable of their trade, I wish you all the luck in the world for the future, and don’t be suprised if I’m not pitching up for one of your courses in the future.

Phil…. A massive thank you for all the time you spent ensuring I got what I needed, I can’t really say enough without sounding like a fool, but I’m sure you know anyway, not only did you give me good advice, you saved me money, which is important to anyone, I can’t wait to get those silicone tools going  and she did want the chrome trims 

And finally thank’s to everyone who has taken the time to reply to my posts, all your help is welcome, and you ain’t heard the last from me.

Best wishes to all
Jed. Jan 27 2007, 11:24 PM

Glad I could help Jed, hope the tiling goes well and I am sure youwill have fun with those silicon tools   .

Let us know how you do.
Phil Jan 28 2007, 08:58 PM

Well, it would be nice if all the guys out there that doubt PITT, made the same effort as Jed to find out for themselves what they are missing. They may well not be so quick to slag off a company that really does care about the tiling industry!!!!!!

Dale DWT Tiling & Bathrooms
Jan 28 2007, 11:46 PM
 

Totaly agree dale, nice 1 
TANKER Jan 29 2007, 10:06 PM
http://www.trades-direct.co.uk

PITT Ltd 

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