The Best Sevice from Trades Direct
NOT A DELEGATE COMMENT BUT STILL WORTH A MENTION
The trades direct part of our business is just as professional.
Thanks for the reply. after taking a look at Trades Direct I realised that they (and of course PITT) are 20 minutes down the road from me!
I popped in yesterday and would like to say a big thanks to all there, but especially Phil who took over half an hour to sort me out (that’s a compliment!!!!)
Me being a humble DIYer looking to buy some ‘decent’ products, with a piece of my cut stone in hand seeking advice was met by (at one point) 4 of the PITT Professionals, taken into their workshop, during their lunch break (sorry about that) and then given the considered opinions on the best products that would most suit my needs.
It would have been easy for them to just send me away (I haven’t even been on a course there and only discovered them a week or so back), or to have just sold me several expensive products, but gentlemen, you are a credit to your profession and I have no doubt having seen your set-up that your approach to training is equally professional. It was a pleasure being there listening to your advice, with Phil listing the individual products for me, and sending me away with the ’stage 1′ gear that I need.
What’s more, the ‘off the shelf’ price to me, a DIYer was £50 cheaper than a certain well known ‘big’ tile outlet, and their quote didn’t include sealers and the two trowels that I will need! All in all I can highly recommend the establishment. As requested, you name will be remembered and passed on by me whenever appropriate…..and if I make a pig’s ear of the job I will be looking for a half decent tiler to sort me out!!
Jan 19 2007, 07:32 PM
Pilot Pete